Shipping and Receiving

Our shipping address is:

Bakar Labs

Woo Hon Fai Hall

attn: [your company name]

2625 Durant Ave

Berkeley, CA 94720

INBOUND SHIPMENTS

Deliveries get sent to the 2nd floor loading dock, where we do our best to organize the packages by company name. Please keep track of packages you are expecting, and visit the loading dock to pick them up. However, be aware that some deliveries (especially those made through USPS) may take an extra day to arrive at Bakar Labs, as they are delivered to Berkeley Main Campus and must be rerouted here.

LARGE SHIPMENTS or SHIPMENTS REQUIRING SIGNATURE

For any shipments that require a signature or large shipments that are scheduled, Bakar Labs staff is not responsible for receiving and storing these shipments. Please make sure that your contact information is provided to the delivery company. Bakar Labs staff cannot move your equipment for you so please make sure that you pay for delivery/installation into your lab space.

If you will be moving any large equipment into or out of the building, you will need to obtain a Certificate of Insurance from the vendor/moving company bringing the equipment into or out of the building. You can find the requirements of this COI here, and please submit this COI to the Business Ops team prior to the date of your equipment's arrival.

By default, Bakar Labs staff will sign with mail carriers to accept packages that require signatures, including hazardous materials, and notify you that we have received these items via Slack. If you would prefer to directly sign for all packages for your company, please submit a ticket. We will contact you once and if we do not receive a response then we will reject the delivery.

DRY ICE/PERISHABLE SHIPMENTS

If you are expecting any items arriving on dry or wet ice please be prompt in retrieving them from the receiving area. We do our best to notify tenants of any perishable packages that arrive through the #perishables channel of Slack, but we cannot guarantee we will always see them as soon as they arrive. If you will be unable to come for a temperature sensitive package, please alert one of the members of the Bakar Labs team.

OUTBOUND SHIPMENTS

Shipping packages is most easily done at FedEx, UPS, or the Post Office. Both UPS and the Post Office have locations within a few blocks of Bakar Labs. You may schedule pick-ups from our loading dock, but keep in mind the open hours (8:45am to 4:30pm).

Dry Ice Package Pick-ups and Dry-Ice Outbound Shipping

NOTE: Per UCOP policy, AIR and WATER shipments of packages containing dry ice may not be initiated from the Bakar Bio Labs property. If you are shipping by air delivery or water delivery, and your package contains dry ice, it must be taken off campus property to ship.

Some GROUND shipments are not regulated in the same way, and may be initiated from Bakar Bio Labs. If you are using a ground delivery and your package contains dry ice, then you may schedule a pick-up from our loading dock. However, biological and chemical outgoing shipments are also regulated as dangerous goods, and must be tendered off-site at the shipper's facility.

For critical temperature-sensitive packages, you will have the most success dropping them off directly at UPS Stores, FedEx facilities, or a Post Office branch depending on your preferred service. Here is some information on UPS and FedEx facilities and contact phone numbers:

USPS Dry Ice Support

• Packaging Instructions for Dry Ice Shipments - USPS Packaging Instruction 9A
• How Do I Keep My Mailed Item Cold or Refrigerated? - USPS FAQ Page

• Make HAZMAT Shipping Safer for Everyone - USPS HAZMAT Tutorial

UPS Dry Ice Support

• Shipping with Dry Ice - UPS Hazardous Materials Guide
• Shipping with Coolants & Refrigerants - UPS Shipper's Responsibilities
• Shipping Hazardous Materials (Dangerous Goods) - UPS Guide
• Call the UPS Hazardous Material Support Center at 1-800-554-9964
  
• UPS Stores in Berkeley that may capable of accepting dry ice shipments containing less than 5.5lbs of dry ice (Always call ahead to verify they are open and that they can accept your shipment):
  • 2512 Telegraph Ave
  • 2342 Shattuck Ave
  • 1400 Shattuck Ave Suite 12
  • 2625 Alcatraz Ave

FedEx Dry Ice Support

• Dangerous Goods Seminars and Trainings - FedEx-hosted US-compliant training courses
• How to Ship with Dry Ice - FedEx Guide
• FedEx has a Dry Ice Shipping Job Aid that can walk you through the process.
• Call 1.800.463.3339, and press “81” or say “dangerous goods,” then press “4” to reach the next available Dangerous Goods Agent.
  
• Closest FedEx facilities capable of accepting dry ice shipments (Always call ahead to verify they are open and that they can accept your shipment):
  • 1875 Marin St., SF 94124
  • 405 Victory Av, South SF 94080
  • 115 Center Ave, Pacheco 94553
  • 7275 Johnson Dr., Pleasanton 94588

DELIVERIES OUTSIDE OF BUSINESS HOURS

Our loading dock is open from 8:45am to 4:30pm. If you are expecting a delivery outside of these hours there is a plastic holder on the exterior loading dock gate where you can add a sheet of paper that provides information for carriers on who best to contact from your team to retrieve the delivery, please add the date of the expected delivery. Bakar Labs staff will remove these contact sheets a week after the date of the expected delivery.